Show All Answers

1. Why wasn't my refuse and/or recycling container collected?

Most likely it was due to one of the following reasons:

• The containers were put out too late. Please have containers at the curb by 7 am of your collection day.
• The containers were placed too close to each other or another object. Allow 5 feet of open space around containers.
• Perhaps a parked car was too close.
• Lid was open or the container was overfilled.

Please call the Public Works Department at 419-354-6227 for further assistance.

2. The wind blew over my container(s) and my refuse / recycling was not picked up. What do I do?

We are sorry that happened! Please return all items back to the appropriate container so they do not become litter, then call the Public Works Department at 419-354-6227 and we will schedule a truck to come back to your location as soon as they are able.

3. What if no one from my household can transport containers to / from the curb?

The City offers eligible households carry out/back service. To learn if you may be eligible, call 419-354-6227.

4. What if my container is missing?

Call Public Works at 419-354-6227.

5. Can I get another container?

Residents may purchase additional containers or switch out existing containers for smaller/larger sizes. The City also offers small dumpster containers to eligible properties for a fee. Call Public Works at 419-354-6227 for more information.

6. What items are accepted in the curbside recycling container?

Please visit the Automated Curbside Recycling page for recycling guidelines.

7. When is my trash / recycling day?

Generally, the City operates a 4 day, Monday through Thursday collection route. Please view the Four Day Collection Ward Map (PDF) for your assigned day, and visit the Schedule and Holidays page to learn how holidays impact the schedule.

8. Are there items that are prohibited?

The following material will not be collected:

• Dead animals
• Grass, sod, and related yard waste
• Hot ashes or burning embers
• Rocks or large stones
• Construction and/or demolition materials
• Flammable liquids
• Paint
• Poisonous or explosive substances other than garbage, refuse, and rubbish
• Brush, leaves and Christmas Trees should not be placed into the containers

Paint

Old paint must be dried up before collection. You can either mix it with kitty litter until solidified or you can brush residual out on a plywood board.

Environmental Recycling, located at 527 E Woodland Circle in Bowling Green, will accept latex and non-latex, old and new paint for proper disposal. This business charges a fee for disposal, so you may want to call first for rates. The contact number is 800-284-9107.

Refrigerants

The City cannot pickup any appliance that contains refrigerants! These items include refrigerators, freezers, dehumidifiers, and air conditioners. Please call 419-354-6227 for a list of local dealers who are certified to provide this service.

Garden / Yard Waste & Grass Clippings

Garden/yard waste will not be picked up curbside. You may take these items to the Yard Waste Drop Off located behind the Public Works Garage off of Taragon Drive or you may choose to take these items to the Wood County Landfill for a fee. The Wood County Landfill phone number is 419-352-0180.

Grass clippings are prohibited from being dumped into the Wood County Landfill. However, the Landfill does have a process to recycle the grass clippings, therefore it is accepted at the Landfill for a fee. Grass will not be picked up by City crews. The City encourages residents to either mulch, compost, or leave grass clippings on the lawn.

Garden/yard waste, grass and leaves can be taken to the City Yard Waste drop-off site for those who are eligible to receive City refuse collection. It is open daily from 8 am to 8 pm. The site is located behind the Public Works garage on Tarragon Drive (off of E Poe Road). The area is under video surveillance and illegal dumping may result in a fine. This site does not accept brush (anything with a bark covering).

9. Does the City offer special collections?

The City offers four special collections to residents:

• Brush
• Christmas trees
• Large items
• Leaves

To learn more, visit the Special Collections section.

10. Where can I find the Public Works schedule for special curbside collections, etc.?

Visit the Public Works Schedule and Holidays page to learn more about the special curbside collections schedule.

11. What items are allowed for large item pickup?

Visit the Large Item Collection page to learn more about large item pickup.

12. Where can I dispose of my brush?

Check out the Brush Collection page to learn more about brush collection and disposal options.

13. What should I do if my refuse or recycling container lid is broken?

Please report this to the Public Works office at 419-354-6227 or by email. This will have the container lid replaced or repaired at no cost.